Inbound & Outbound Call Centre

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Are you available to start a contract ASAP?

Have you had experience in an inbound/outbound role and are passionate about helping those in need within the aged care service? If so, read on!

This is approximately a two-month contract assignment (potential of going perm) in the customer care team. Monday to Friday only.

Responsibilities include but are not limited to:

  • Inbound and outbound customer service for the aged care industry
  • Acting as the first point of contact for existing and potential clients
  • Identifying client needs and providing clients with necessary information about their care options
  • Appointment scheduling

In order to be successful for this role you will need the following:

  • Previous call centre experience ideally within the financial services, insurance or health industry
  • Exceptional customer service skills
  • A high level of emotional intelligence
  • Excellent communication skills – verbal and written
  • The ability to develop trust and a relationship over the phone in a timely manner
  • Exceptional organisation and time management skills
  • High level of attention to detail

 

If you are energetic, empathetic and genuinely care about making a difference, please apply or contact Viola Hiratos on 3040 4507

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Your Talent Specialist: Viola Hiratos

I recently joined C3talent as a Talent Advisor and bring with me over a decade’s experience working in recruitment and talent management that builds on my university degree.

My background in Brisbane has seen me working initially as an Executive Assistant to the Executive and Board Business Units at one of QLD’s leading recruitment agencies before becoming a Consultant.

I enjoy working in talent management and recruitment because I want to make a real difference in people’s lives. I am passionate about building long-lasting relationships and being a part of each talents journey.

My speciality areas of focus at C3Talent will be in HR, Accounting Support, Administration and other support sectors.

I look forward to helping you find exceptional Talent to grow your business.  If I can assist you in any way, please contact me at C3Talent

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