Client Services Operations Manager

Location: Brisbane
Salary: $60k-$70k plus super
Job Type: Perm
Date Posted:18/2/20

This Financial and Business Advisory firm has for almost 100 years provided its clients quality advice on all aspects of finance to help them reach their financial goals. Their National network of Advisers and Accountants offer clear, easy to understand advice and recommendations that focus on delivering the best investment returns for their clients to grow their wealth and financial independence.

They are widely acknowledged as being an industry leader due to their strong technical knowledge, sound advice and ability to create genuine, long term relationships with their sophisticated client base.

A recent internal promotion has created the need to appoint a Client Service Manager. This role provides high quality, professional administrative support to management and the wider group. It is a critical role within the business handling a significant administrative load that must be completed within set timeframes to meet daily deadlines.

You will have regular dealings with clients and provide them support by arranging appointments with advisors, preparing documents or completing forms finalising transactions as required. Whilst some tasks may appear quite basic, the importance of correctly completing them on a timely basis is imperative. You will use X-plan (the financial services database) extensively to open accounts and record all client information and transactions.

Being flexible will be key to your success in this role, as each day will be different and offer great variety, helping you to grow your skill base and establish a platform for a wonderful career within the sector.

Your exceptional organisational skills, ability to enhance and follow crucial administrative processes and your proactive engaging personality who strives to exceed client expectations will ensure you are successful in this role

To be considered for this position you will need to demonstrate the following;

  • At least 2 years’ experience in an administrative support role
  • Previous X-plan experience will be highly regarded
  • An ability to problem solve in a timely manner
  • Excellent verbal and written communication skills
  • A high level of professionalism along with a dedication to ensure you meet all deadlines
  • A strong, proactive attention to detail
  • Resilience and the capability to manage high workloads that peak and trough through varying times of the year

The significant financial rewards are on top of the opportunity to work in a business that offers an enjoyable and supportive culture built around personal professional development and collaborative team building activities.

For a confidential discussion, please contact Viola Hiratos on 3040 4507 or apply today.

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Your Talent Specialist: Viola Hiratos

I recently joined C3talent as a Talent Advisor and bring with me over a decade’s experience working in recruitment and talent management that builds on my university degree.

My background in Brisbane has seen me working initially as an Executive Assistant to the Executive and Board Business Units at one of QLD’s leading recruitment agencies before becoming a Consultant.

I enjoy working in talent management and recruitment because I want to make a real difference in people’s lives. I am passionate about building long-lasting relationships and being a part of each talents journey.

My speciality areas of focus at C3Talent will be in HR, Accounting Support, Administration and other support sectors.

I look forward to helping you find exceptional Talent to grow your business.  If I can assist you in any way, please contact me at C3Talent

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